Road Warrior VPN.com Blog

Road Warrior VPN.com has always accepted credit cards.  The catch is that there have been times that we had to disable credit cards for new sign up’s because of the amount of unwanted fraud that we received at times.  We are happy to announce that because of a combination of work that has been going on lately we are able to re open new orders to accepting credit cards.  Upgrading to the new billing software and the addition of a new credit card processing company we are now using has made it possible to accept credit cards on new orders again.  We are now able to screen new orders with 3D Secure, which is implemented by many online merchants.  This will provider a greater security for everyone.

Dear Customs,

Where do you want Road Warrior VPN.com to add new VPN servers? So currenlty they are only location in the East Coast of USA. Do you still just want a second location in the USA or would you rather have VPN servers location in a diffrent country in the great wide world. Make your voice heard and let us know your opinion.

If you are a active customer simply submit your opinion as a ticket, or any non customers can also give their opinion by sending a message.

The change to the new self service portal is now complete.  While it did take a little longer then expected to make the transition, everything is working smoothly now.

The new features include:

-Ablility to add secondary contacts
-View previous and past invoices
-Request cancellation
-Have multiple VPN accounts under one self service account
-Ticketing system
-Better look and feel, etc…

We now instantly set up accounts when paying with PalPal or Google payments.  Credit Cards will be re activated once we are able to activate 3-D Secure.

Road Warrior VPN.com will be implementing a new  and improved self service portal for customers on Sunday the 30 of May.  There will be very minimal down time when the switch takes place from the old system to the new system.  One of the many features that we are happy to announce is a wonderful ticketing system.  The whole look and feel will also be much more user friendly then the current self service portal.  There will be a full list of new features listed once the switch is made.