New Self Service coming

May 25th, 2010

Road Warrior VPN.com will be implementing a new  and improved self service portal for customers on Sunday the 30 of May.  There will be very minimal down time when the switch takes place from the old system to the new system.  One of the many features that we are happy to announce is a wonderful ticketing system.  The whole look and feel will also be much more user friendly then the current self service portal.  There will be a full list of new features listed once the switch is made.

Tell a Friend 2010 promotion

April 12th, 2010

We are excited to start running a promotion we call “Tell a Friend 2010″  Where you can get a free 1 month credit by referring 1 friend(maxim 6 credits per referring friend).  How it works is that you tell a friend about Road Warrior VPN.com, and when they sign up, they have to put the referring friend’s user name it in the company field when they sign up.  If you pay with PayPal you must put the referring friend’s user name in the comment filed.  You are eligible for the credit after the referring friend has been a customer for three consecutive months.  The friend who was referred  must request the credit after the the referring friend has been a customer for three consecutive months in order to receive the credit.

Rules

-Maximum of 6 credits allowed per user name

-Tell a Friend 2010 will run from 4/12/2010 to 12/31/2010

-All requests for credits must be made during the promotional period

Host your own server from home

April 4th, 2010

Have you ever wanted to host your own server from home but your Internet Service Provider  blocked all the incomming port that you want to host your service on?  Here is the answer!   Now you can tunnel your server traffic through Road Warrior VPN.com.  This solution is  possible when you order a static IP from Road Warrior VPN.com.  When registering for a static IP, request that incomming connections be allowed for your VPN account, and tell us which incoming ports you need unblocked.

For more information on

Static IP’s from Road Warrior VPN.com

Why TCP over TCP is bad?

March 26th, 2010

You might of asked why Road Warrior VPN.com offers two different kinds of VPN options TCP and UDP?  Which one is better and why?  To start off we offer two different kinds of VPN servers in case one type happens to be blocked.  We have found that some very restricting environments will only allow TCP over port 443, which is what encrypted websites use.

In genearal TCP will try to retransmit a packet if it does not make it to the final destination.  A example of TCP would be any website that you go it uses TCP already.  So using the TCP VPN and going to a website would be a example of TCP over TCP.  Not only are TCP packets larger, but they also have other features that make them not desirable for a VPN server such as timeouts.  That is why we suggest using the UDP VPN server when ever possible.  As always contact Support@RoadWarriorVPN.com if you have issues with the VPN server.

Article about why TCP over TCP is bad explained in greater detail. http://sites.inka.de/~W1011/devel/tcp-tcp.html